Presentation: Tweet"Interpreting the Unwritten Rules - or are they Guidelines?"
Track:
People over Process in the Real World
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Time:
Thursday 15:40 - 16:30
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Location:
Churchill Auditorium
Even in the most collaborative and communication intensive team there are lots of "rules" which people need to learn about how to work together. In distributed teams this gets magnified and intensified due to the myriad filters and layers of meaning we unwittingly apply to communication. In this talk Shane presents examples of how the most innocent of question or suggestion can send teams into a spin, and suggests a number of techniques to help create an environment where real communication can happen, irrespective is your team is co-located or distributed.
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